The fuel card program allows you to fuel a University or rental vehicle and bill the charges directly to a chartstring. In addition, the card automatically deducts a portion of the excise tax from the final bill, saving $0.184 per gallon of gasoline.
To comply with the program rules, you will also need to:
- Maintain a Card Activity Record for all transactions on the card
- Maintain a Trip Log for any University vehicle fueled with the card
The prohibition against card sharing is intended to lower risk to the University. However, we recognize that exceptions may be justified.
If your card is lost or stolen:
To report a lost or stolen card during Fleet's normal business hours (7:30 AM to 4:00 PM), write to firstname.lastname@example.org and reference the five digits that are unique to your card number (see instructions below). To ensure the promptest possible action, please call Fleet at 510-643-6262.
To report a lost or stolen card outside of Fleet's normal hours, call US Bank at 1-800-987-6591 and reference your entire 15-digit card number. Be sure to also write email@example.com referencing the five digits that are unique to your card number (see instructions below).
Understanding your card number:
Card numbers take the form XXXXX-XXXX-NNNNN-C, where NNNNN is the unique portion of the card number and C is the check digit. When Fleet communicates to a department regarding a card, we use only the NNNNN-C portion. To adequately prepare for the possibility that you will need to report a lost or stolen card, you should securely store a record of the full card number. You may be able to find the NNNNN-C version of the card number on Fleet documents such as your Fuel Card Agreement Form.